t678 Responsible Gaming —
Play Smart, Stay in Control

1 Our Commitment to Responsible Gaming

t678 is built for the entertainment of adults in Bangladesh who choose to engage with online casino games and sports betting as a leisure activity. We take the responsibility that comes with operating a gambling platform seriously, and we are committed to maintaining an environment where players can enjoy our services without those services becoming harmful.

Responsible gaming at t678 is not a box-ticking exercise. It is a set of genuine, practical policies embedded into how our platform operates day-to-day. From the moment you create an account to the last session you play, t678's systems and support staff are designed to help you stay in control of your gambling activity.

We recognise that a small proportion of people who gamble will, at some point, develop difficulties managing that behaviour. Our goal is to provide the tools, information, and human support needed to help those individuals address the problem as early as possible. We also maintain strict protocols to prevent underage individuals from accessing the t678 platform under any circumstances.

2 18+ Age Restriction Policy

The t678 platform is strictly for adults aged 18 and above. This is a non-negotiable rule that applies to every player in Bangladesh, regardless of the game, betting market, or promotion involved. Underage gambling is harmful — it can disrupt education, damage family relationships, and establish unhealthy habits at a formative stage of life.

How t678 Enforces the Age Restriction

• All new account registrations require date of birth confirmation. Players who declare an age below 18 are automatically blocked from completing registration.
• t678 conducts Know Your Customer (KYC) verification for all accounts, requiring government-issued identity documentation (National ID Card, passport, or driving licence) that confirms date of birth.
• Any account where the verified age is below 18, or where false age information has been provided, will be permanently closed immediately. Any remaining balance will be withheld and processed in accordance with t678's Terms & Conditions.
• t678 staff are trained to escalate any suspected underage gambling concern to the compliance team without delay.

Parents and Guardians

If you share a device or internet connection with individuals under 18, t678 strongly recommends using parental control software to block access to gambling websites. Freely available solutions include Net Nanny, Qustodio, and the parental control features built into most Android and iOS devices. Never share your t678 account credentials with any person, particularly minors.

3 Recognising Problem Gambling

Problem gambling does not always announce itself clearly. It can develop gradually, and many people experiencing difficulties are among the last to recognise the signs in themselves. The following indicators — drawn from widely used gambling harm screening frameworks — may suggest that gambling is becoming problematic for you or someone close to you.

If you recognise three or more of the above signs in your own behaviour, we strongly encourage you to take action now. The tools described in the following sections of this page are available to you immediately and free of charge. You do not need to wait until your situation becomes a crisis.

4 Self-Exclusion Tools

Self-exclusion is the most direct and effective protective tool t678 offers. When you activate self-exclusion, your account is immediately suspended and you will be unable to log in, deposit, or place bets for the duration of the exclusion period you select. Any active bonuses or promotional offers are forfeited upon self-exclusion.

Available Self-Exclusion Periods

• 30 days — a short cooling-off period suitable for a temporary break;
• 3 months — a medium-term exclusion recommended if gambling is beginning to cause concern;
• 6 months — a longer exclusion for more significant difficulties;
• 12 months — a full-year exclusion for serious problem gambling situations;
• Permanent exclusion — indefinite account closure with no option for reinstatement. Recommended if gambling has caused sustained financial, personal, or family harm.

How to Activate Self-Exclusion on t678

1. Log in to your t678 account using your registered credentials.
2. Navigate to Account Settings and select the Responsible Gaming tab.
3. Click "Self-Exclusion" and choose your preferred exclusion period from the options listed.
4. Confirm your selection. You will receive an email confirmation at your registered address acknowledging the exclusion is active.
5. If you require assistance at any step, contact [email protected] and a team member will complete the self-exclusion on your behalf within one business hour.

Alternatively, if you are unable to access your account or prefer not to log in, you can request self-exclusion directly by emailing [email protected] with the subject line "Self-Exclusion Request" and your registered email address. t678 will process your request and send confirmation within one business hour.

5 Deposit & Loss Limits

Setting financial limits is one of the most practical and sustainable ways to keep your gambling within a budget you are comfortable with. t678 provides three types of financial limits that you can configure directly from your account dashboard, in Bangladeshi Taka (BDT).

Deposit Limits

Deposit limits cap the total amount you can deposit into your t678 account within a given time period. You can set limits at three intervals:

• Daily deposit limit: The maximum BDT amount you can deposit within any single calendar day (Bangladesh Standard Time, UTC+6);
• Weekly deposit limit: The maximum BDT amount you can deposit across any rolling seven-day period;
• Monthly deposit limit: The maximum BDT amount you can deposit across any rolling 30-day period.

You may set more than one limit simultaneously. For example, you might combine a daily limit of ৳2,000 with a monthly cap of ৳20,000 to ensure both short-term and long-term spending remains controlled. Reducing a limit takes effect immediately. Increasing a limit is subject to a mandatory 7-day waiting period before the higher limit activates.

Loss Limits

A loss limit sets a ceiling on how much you can lose within a defined period, regardless of how much you deposit or how many games you play. Once your net losses reach the limit you have set, your account will automatically prevent further betting until the limit period resets. Loss limits are available on the same daily, weekly, and monthly intervals as deposit limits.

Wager / Bet Limits

In addition to deposit and loss limits, t678 allows players to set a maximum stake per individual bet or spin. This is particularly useful for slots and live casino games, where it can be easy to place higher stakes than initially intended during an engaging session.

6 Session Time Controls & Reality Checks

Time can pass surprisingly quickly during an engaging gambling session. t678 provides a set of time-based controls to help you stay aware of how long you have been playing and to interrupt sessions before they extend beyond what you originally intended.

Session Time Limits

You can set a maximum session duration on your t678 account. Once this limit is reached, t678 will automatically log you out of your session. Session time limits can be set in increments ranging from 30 minutes to 8 hours. The limit resets each time you log in, meaning every session is independently capped at your chosen duration.

Reality Check Reminders

Reality check notifications are pop-up reminders that appear at regular intervals during a session — for example, every 30 minutes, every hour, or every two hours, depending on the interval you select. Each reminder displays:

• The total time elapsed in the current session;
• The net result of the session (total wagered vs total won/lost);
• An option to end the session immediately or continue playing.

These reminders are not dismissable with a single click — they require a deliberate acknowledgment so that you are genuinely engaging with the information before continuing. This design is intentional.

Time-Out Feature

A time-out is a short-term break from gambling, shorter in scope than a full self-exclusion. t678 offers time-out periods of 24 hours, 48 hours, 72 hours, and 7 days. During a time-out, your account remains intact but you cannot log in, deposit, or place bets. Time-out periods cannot be shortened once activated. They are suitable for situations where you want a brief, enforced pause without committing to a longer exclusion.

7 Getting Help & Support Resources

If you feel that gambling is negatively affecting your finances, mental health, relationships, or work life, professional help is available. t678 encourages any player experiencing difficulties to seek support promptly — early intervention makes a meaningful difference in outcomes.

Talking to Someone You Trust

The first and often most important step is speaking honestly with a trusted family member, close friend, or religious leader about what you are experiencing. In Bangladeshi culture, family support networks are strong and should not be underestimated as a source of practical and emotional help. You do not need to face this alone.

Professional Counselling

Mental health professionals — including psychologists, psychiatrists, and trained counsellors — can provide structured support for behavioural difficulties including problem gambling. Many hospitals and clinics in Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi offer mental health services. The National Institute of Mental Health (NIMH) in Dhaka provides accessible psychiatric and counselling services.

Financial Counselling

If gambling has created financial difficulties — whether through debt, depleted savings, or missed bill payments — speaking with a financial counsellor or approaching your bank (BRAC Bank, City Bank, Dutch-Bangla Bank, or others) about debt management options is a practical early step. Do not take out further loans or credit to fund gambling activity.

8 Contacting t678 for Assistance

t678's support team is available around the clock to assist with any responsible gaming request. Whether you want to activate self-exclusion, set deposit limits, request a time-out, ask about your account activity history, or simply talk through your concerns, we are here to help without judgment.

All responsible gaming requests are handled with complete confidentiality. Your request will not affect the treatment of your account in any way other than activating the protective measure you have requested.